This month only! Preferred Customers Earn DOUBLE NeoraCASH Learn More
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More Value Starts with SmartShop

  • Build Your SmartShop: Choose the products you love and customize your order to fit your needs.
  • Shop & Earn: Earn 10% NeoraCASH on every SmartShop order.
  • Redeem & Save: Use your NeoraCASH on the following month’s SmartShop order for instant savings.

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A Smarter Way to Shop Neora

Save more with special pricing, FREE shipping on orders of $150+, and more with SmartShop, the easier, more rewarding way to keep your Neora favorites in your routine. Choose the products you love, customize your order as your needs change, or pause whenever you need to. Every SmartShop order earns 10% NeoraCASH to use the following month, so you can enjoy the products you love with rewards that make it even better.

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Bring on the Perks, Please!

Here are some perks of having a SmartShop Order and being a Preferred Customer.

Shop Smart
  • Money icon represents Special Savings with Preferred Customer Perks.
    Preferred Pricing

    Get up to 25% off products on SmartShop Subscription

  • Delivery truck icon represents Free Shipping with Preferred Customer Perks.
    Free Shipping

    Get free shipping on all orders of $150 or more

  • Piggy Bank and money stack icon represents 10% Neora Cashback on every purchase with Preferred Customer Perks.
    10% in NeoraCASH

    Each SmartShop Subscription order earns NeoraCASH to use the following month.

  • Icon of a microphone with stars
    Give $10, Get $10

    Earn $10 NeoraCASH for every Preferred Customer referral

  • Icon of a wrapped gift box with sparkles surrounding it.
    Birthday Club

    A FREE Birthday Gift with SmartShop Order

  • Star and structure icon represents Exclusive Access to Limited Edition Collection with Preferred Customer Perks.
    Exclusive

    Preferred Customers get exclusive access to limited-edition collections

Frequently Asked Questions

What is NeoraCASH?
  • NeoraCASH is a rewards credit for Preferred Customers. You earn 10% NeoraCASH on qualifying purchases, which can be used toward your next month’s SmartShop Order. It replaces the previous 10% consecutive-month Preferred Customer discount.
How do I earn NeoraCASH?
  • Preferred Customers earn 10% NeoraCASH based on the order subtotal after discounts and before taxes and shipping. For example, a $130 qualifying subtotal earns $13 in NeoraCASH.
How do I redeem my NeoraCASH?
  • NeoraCASH earned in one month becomes available on the first day of the following month and is automatically applied to your SmartShop Order. There’s nothing extra you need to do to start saving.
Will my NeoraCASH expire?
  • Yes. NeoraCASH must be used by the end of the month following the month in which it was earned. For example, NeoraCASH earned in May becomes available June 1 and expires June 30.
Can I use my NeoraCASH on a One-Time Order?
  • No. NeoraCASH can only be redeemed on SmartShop Orders. It cannot be used on One-Time Orders, Limited-Time Offer Orders, or BP Enrollment Orders.
What if I return a product for a refund?
  • If the purchase earned NeoraCASH, the corresponding credit will be removed when the product is returned. If that NeoraCASH has already been used, the redeemed amount will be deducted from the refund. Partial returns result in a proportional adjustment.
How do I check my NeoraCASH balance?
  • You can log in to your Neora Preferred Customer Account on the first of every month to see your current NeoraCASH balance available to use that month.
What if I order Neora products every other month?
  • NeoraCASH expires at the end of the month following the month in which it was earned. If you don’t place a SmartShop Order the following month, your available NeoraCASH will expire and cannot be carried forward.