Customer Care Team
Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!
Contact Information
Neora Hong Kong weChat Official Account ID: neorahk
Customer Support Live Chat (weChat OA) service hour:
Monday to Friday 10am to 6pm
Neora weShop weChat Official Account ID: neoraweshop
Customer Support Live Chat (weChat OA) service hour:
Monday to Saturday 10am to 9pm
Email: support.hk@neora.com
Postal address: Neora Hong Kong Limited, PO Box 70607, Kowloon Central Post Office, Hong Kong
Official Website: https://www.neora.com/hk/zh