Shipping Policy
Shipping
Neora utilizes USPS Ground Advantage for order shipments, unless expedited shipping is requested. Most shipments in the US can be expected to arrive within 4-6 business days of order shipment. Customer orders shipping to Alaska, Hawaii and outside the continental United States, could take 7-10 business days. USPS can ship to PO Boxes, rural addresses, and APO/FPO/DPO addresses within a 7-10 business day period. Once an order is shipped, the customer will receive a shipment notification email providing the carrier used and the tracking number of the shipment.
Order Processing
United States
Neora will process your order for shipping upon clearance of payment. Neora typically ships orders within 1-2 business days (weekends and holidays excluded). Products on back order will be clearly noted on Neora’s website. Out of stock products or issues with your payment method may delay shipping.
Smart Shop Orders (SSO) ship on the 23rd day each month.
CanadaNeora will process your order for shipping upon clearance of payment. Neora typically ships orders within 1-2 business days (weekends and holidays excluded). Products on back order will be clearly noted on Neora’s website. Out of stock products or issues with your payment method may delay shipping. Please note that Customs clearance could add 2-3 days additional transit time.
Smart Shop Orders (SSO) ship on the 23rd day each month.